This customer had a major issue with cold air infiltration, particularly in the basement. When our installers pulled out the old fiberglass batt insulation they found significant moisture, mold, and frost. The customer was blown away by the frost inside his house.
Our installers pulled out all the old batts and left the jobsite for a day so that the frost could melt and the excess moisture could evaporate. They were then able to come back and spray foam the rim joists. The customer was very happy that we were able to remedy his issues.