You were willing to take this job based on faith in a guy who'd just graduated from school and starting over in a new career. All I had that day was $100 for a deposit and you were under no obligation to make an exception in my case - but you did and I'm thankful for your work on my home!
During the work, my water heater unexpectedly required replacement (to qualify for the federal rebate) and Eddie not only facilitated my contact with Randy Pope of Gerrit's Plumbing, but he helped me gain the financing for the project. Eddie went above and beyond in a way that earned a customer for his employer AND for a vendor he recommended. Perhaps Eddie should get a raise.
Again, my thanks to everyone who helped on my project [Doug, Ronnie and the installers who's names I can't remember because I was sleeping]